Express Rail Link Sdn Bhd (ERL) is revising its train schedule throughout the operations hours for the remainder of the Conditional Movement Control Order (CMCO) period to suit the current passenger loads.
KLIA Ekspres and KLIA Transit are currently being operated as a combined service from 6:00 am to 11:10 pm every day. The revised train schedule will take effect from Saturday, 23rd May 2020.
There will be NO train services before 6:00 am and after the last train departure at 11:10 pm.
The schedule will be reviewed periodically and adjusted accordingly to suit the growing passenger ridership. A new schedule will be published prior to implementation, after consultation with and approval from the relevant authorities.
To ensure that passengers are safe to travel on public transportation, the Ministry of Transport has requested rail operators to implement body temperature checks on all passengers before allowing them to enter the train station. Any passenger whose body temperature is 37.5⁰C or higher will be denied entry. In addition, all passengers are required to wear a mask at all times when using the train service.
Passengers are encouraged to practise the 3C’s for travelling safely on the train. ERL has put measures in place to ensure adherence to social distancing. Passengers are urged to keep a safe distance of at least one metre apart at all times, including on the platform and onboard the train. Hand sanitiser is available at all ERL ticket counters.
Passengers are also encouraged to avoid paying by cash and instead, to go contactless/cashless when buying their tickets.
Following Malaysia Airports’ decision that only passengers with boarding passes are allowed into the terminal area, please note that:
At KLIA, the public can only send off family members or friends by train up to the platform area on Level 1. Only one set of escalators nearest to the Sama-sama Hotel buggy pick-up point (North side) will be accessible. The other entrance/exit point near the washrooms (South side) will be closed to the public.
At KLIA2, the public can still enter Gateway@klia2.
Please refer to our station notice board, www.KLIAekspres.com, KLIA Ekspres Facebook or call our Customer Enquiry at (03) 2267 8000 (Monday to Friday 08:30-18:00 hrs local time) for the latest service updates and precautionary measures.
For refund enquiries and further assistance, please call our Customer Enquiry at 03-2267 8000 (Monday to Friday 8:30 am-6:00 pm local time).