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About us
Learn about how Kuala Lumpur’s fastest airport train service came about and what we’ve accomplished.
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Our Vision

To be the premier and preferred transportation mode providing international standards of service and recognised internationally as the top service provider in rail connections.

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Our Mission

To provide a seamless service experience that is fast, reliable, comfortable and convenient.

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Our Business

Express Rail Link Sdn Bhd (ERL) is a private limited company owned by Malaysia’s foremost companies. YTL Corporation Berhad, Lembaga Tabung Haji, SIPP Rail Sdn Bhd and Trisilco Equity Sdn Bhd own 45%, 36%, 10% and 9% of the shares respectively.

To date, the operations and maintenance are efficiently managed by ERL Maintenance Support Sdn Bhd (E-MAS). Initially a joint venture between Express Rail Link Sdn Bhd and Siemens AG, E-MAS has been wholly-owned by ERL since June 2005. Learn more about E-MAS consultancy work.

 

Our Awards

ERL has received numerous awards at the prestigious Global Air-Rail Awards
as well as on the home front.

2011
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Best Customer Service Award for KLIA Ekspres VIP Service

Global Air-Rail Awards

2011
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Personality of the Year for Noormah Mohd Noor, Chief Executive Officer of ERL

Global Air-Rail Awards

2012
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AirRail Link of the Year

Global Air-Rail Awards

2013
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Environment Commitment

Global Air-Rail Awards

2014
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AirRail Link of the Year

Global Air-Rail Awards

2014
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Best Operator Award in the Intercity and Urban Rail category

Suruhanjaya Pengangkutan Awam Darat

2015
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AirRail Link of the Year

Global Air-Rail Awards

2015
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Marketing Campaign of the Year for KLIA2 Service Launch

Global Air-Rail Awards

2016
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AirRail Link of the Year

Global Air-Rail Awards

2016
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Social Responsibility Award for Frog Classroom Makeover Programme

Global Air-Rail Awards

2016
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Best Safety Practices Award

Suruhanjaya Pengangkutan Awam Darat

2016
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Best Customer Service Award

Suruhanjaya Pengangkutan Awam Darat

2017
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Best Operator (Railway)

Suruhanjaya Pengangkutan Awam Darat

2017
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Outstanding Green Air-Rail Transport Award (25th Anniversary Business Excellence Awards 2017)

Malaysia Canada Business Council

2018
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Project of the Year for ERL New Trains

Global Air-Rail Awards

2019
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Partnership of the Year for B2B Sales Channel Expansion

Global Air-Rail Awards

2020
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Travellers' Choice

Tripadvisor

Our Certifications

ERL and E-MAS are locally and internationally renowned for consistently reaching high
standards in the air-rail services industry.

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Express Rail Link Sdn Bhd

Certification for Quality Management System ISO9001:2015

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ERL Maintenance Support Sdn Bhd

Certification for Quality Management System ISO9001:2015

Certification for Environmental Management System ISO14001:2015

19 YEARS

since the launch of KLIA Ekspres and KLIA Transit services

What we do

The KLIA Ekspres and KLIA Transit services were launched in 2002. The services were extended to KLIA2 when the new terminal for low-cost carriers opened on 2nd May 2014. The non-stop 57-km journey on KLIA Ekspres between KL Sentral and KLIA takes only 28 minutes. Passengers can also take a 3-minute ride between KLIA2 and KLIA. The KLIA Transit service stops at three intermediate stations i.e. Bandar Tasik Selatan, Putrajaya & Cyberjaya and Salak Tinggi, with a total journey time between KL Sentral and KLIA2 of 39 minutes.

ERL has consistently maintained its 99.7% on-time service performance record in the last 19 years. Cruising at a top speed of 160 km/h, KLIA Ekspres is South East Asia’s fastest train.

Download our Anti-Bribery & Corruption Policy

ERL and its subsidiary will not tolerate any form of corruption

Download

Download our Quality Policy

Learn how we make excellent service our way of life.

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Our Green Practices

We are committed to ensuring better management of our resources, material consumption, energy conservation, reduction of pollution and harmful effects to the environment caused by our processes through an approach of continual improvements.

Our operations are in compliance with the country’s Environmental Quality Act 1974. Issues identified to be relevant to our operations include clean air, scheduled wastes, industrial effluents and sewage.

People who travel by KLIA Ekspres help save 44,800 tonnes of CO2 emissions every year! #GoGreenGoEkspres