Privacy Policy

This Privacy Statement explains the policies of Express Rail Link Sdn Bhd in relation to the handling of personal information that may be collected on this website. By using this website, you consent to the collection and use of personal information by Express Rail Link Sdn Bhd as set out in this Privacy Statement.

Information Collected

We collect the following types of information from you:

  • Personal information about you to provide you with a range of personalised services. The type of personal information we collect about you depends on how you use the website; and
  • Records of any emails or other communication or correspondence that you send via this website.

You have full control whether or not to disclose any personal information we may request and the type of information or communication (if any) you would like to receive from our companies or our respective related and associated companies or corporations.

Generally, you can visit most parts of this website without telling us who you are or revealing any information about yourself. You must supply to us your personal information as requested in this website in order to make service reservations.

Opting Out

You will occasionally receive emails from our company and our respective related and associated companies or corporations about special offers, new products or services and other noteworthy news items. Please note that we will only send email promotions or announcements to you if you have previously given your permission for us to do so. The reservation form includes a check box where you can indicate your email promotion and announcement permission preference.

If you would like to change your permission preference later or to unsubscribe from receiving our mailings or do not want us to share your email address with other parties, please contact us.

Use of Personal Information by Express Rail Link Sdn Bhd

You agree that Express Rail Link Sdn Bhd may use and disclose the personal information you provide through this website as follows:

  • For the purposes for which the personal information was requested, namely the VIP Service reservation;
  • For use in the marketing of other products and services by Express Rail Link Sdn Bhd respectively; and from our respective companies and our respective related and associated companies or corporations;
  • To disclose your personal information to relevant authorities when required to by or under law or regulation, or directive of any regulatory authority/body or court order of any jurisdiction;
  • We will not sell your name or other private profile information to third parties, and do not intend to do so in the future.


Express Rail Link Sdn Bhd will take reasonable steps to protect the personal information you share with us. We have implemented technology and security features in line with reasonable industry standard practices to safeguard the privacy of your personally identifiable information. If you become aware of any security breach, please let us know as soon as possible.

Express Rail Link Sdn Bhd cannot be held responsible or liable in any manner for lapses in security caused by third-party accesses to your personal information supplied to us as a result of your failure to keep your personal information private.

However, you acknowledge and agree that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, notwithstanding any contrary provisions herein, expressed or implied, whilst we, namely Express Rail Link Sdn Bhd, will reasonably strive to protect your personal information as aforesaid, none of us can ensure or warrant the security of any information you share with or furnish or transmit to us. As such you agree that all disclosure of your personal information to us is at your own risk, and none of us shall be responsible or liable in any manner to you or any other person for any loss, injury, damage, expenses, demands, claims, actions and/or proceedings incurred, suffered or sustained as a consequence thereof.

Links to Other Sites

This site may contain links to other websites. Express Rail Link Sdn Bhd shall not be responsible or liable to you or any other person in any manner for any other websites including their respective privacy policies, practices and content.

Changes to the Privacy Guarantee

We may amend this Privacy Statement from time to time and notify you by posting the amended version on this website.

Contact Information

If you have comments or questions about this Privacy Statement, please contact us.

Copyright © 2020 Express Rail Link Sdn Bhd (199601003493 (375839-H))