Normal
Running normal services
bullhorn

KLIA TRANSIT CONCESSION TICKETS
Seamless Travel for All Your Needs.

Experience the convenience of KLIA Transit, whether you're commuting daily or catching a flight. Our trains run every 15 minutes during peak hours, ensuring you save time and travel stress-free. Our stations include KLIA T1, KLIA T2, Salak Tinggi, Putrajaya & Cyberjaya, Bandar Tasik Selatan, and KL Sentral.

Features

Enjoy hassle-free commuting.

KLIA Transit
Overhead racks
and handrails
KLIA Transit
Air-conditioned carriages
KLIA Transit
Free 4G
WiFi
KLIA Transit
Wheelchair-friendly
KLIA Transit
Digital
infotainment

Journey Time

The total journey time between KLIA Terminal 2 and KL Sentral is 39 minutes.
Trains currently run every 15 minutes during weekday peak hours, and every 30 minutes during weekday off-peak hours and weekends.

Departure times KL Sentral Bandar Tasik Selatan Putrajaya & Cyberjaya Salak Tinggi KLIA T1 KLIA T2
Arrival
First Train 05:03 05:10 05:22 05:32 05:39 05:42
Last Train 00:03 00:10 00:22 00:32 00:39 00:42
Departure times KLIA T2 KLIA T1 Salak Tinggi Putrajaya & Cyberjaya Bandar Tasik Selatan KL Sentral
Arrival
First Train 05:18 05:22 05:29 05:38 05:49 05:57
Last Train 00:30 00:34 00:41 00:50 01:01 01:09
View Full Schedule

Enjoy KLIA Transit Concession Fares via the
KLIA Ekspres Mobile App​

Apply and get approved for a concession account to enjoy discounted fares.​

Simply log in to the KLIA Ekspres mobile app and purchase eligible concession fare tickets directly.​
KLIA Transit - Concession Fares
Concession Fares

Discounted fares are available for approved concession groups.​

Go Contactless

Buy and use concession fare tickets via the
KLIA
Ekspres
mobile app using a dynamic QR code.​

Effective 1 November 2026, all new concession applicants must register and use the KLIA Ekspres mobile app for concession travel.
Existing concession passenger are also required to register through the app.​

Concession Account Registration​

Login to KLIA Ekspres
app, go to Account and
select Concession.
Click Register Concession
and select your eligible
category.
Fill up the required
details based on your
chosen Category.
Upload your supporting
documents (if applicable)
and click Submit.

Once your application is successfully submitted, please visit our
Customer Service Counter with the physical documents for verification.


Note:
​ Existing concession users who currently enjoy concession fares using MyKad may continue using their existing entitlement until their concession registration requires renewal, after which new registration and usage via the mobile app will be required.​

 

Purchase Concession Tickets​
Once approved, login to the app and enter your travel details.​
​The Concession Fare Ticket option will be displayed automatically for eligible journeys.​

Login to KLIA Ekspres app,
select Train Tickets and
insert your travel details.
Select the Concession
Ticket based on your
approved category.
Proceed to payment and
your QR code ticket will be
generated instantly.
Scan the QR code at the
gate to board the train.

 

KLIA Transit Concession Fares

Eligibility Fares

Malaysian Only

  • Senior citizens aged 60 and above
  • Registered disabled persons
  • Secondary school students aged 16 and above
  • Students in higher learning institutes
One-way fare less 30%
All sectors

Malaysian and Non-Malaysian*

  • Airline crew
  • Airport staff
  • Airport hotel staff
  • Licensed tourist guides
RM35 one-way
KL Sentral - KLIA (T1 & T2)
RM30 one-way
Bandar Tasik Selatan - KLIA (T1 & T2)
  • *Non-Malaysians are eligible to purchase only the Airline Crew and Airport Staff concession fares.

Registration Requirements

Category Documents Required Validity
Senior Citizen
(60 years old and above)
MyKad Unlimited
Disabled Person MyKad and OKU Card issued by Department of Social Welfare Malaysia (JKM) Unlimited
Student
(Secondary school - 16 years old and above)
MyKad and confirmation letter (Download) Period of study
Student
(Higher learning institute)
MyKad, student ID and confirmation letter (Download) Period of study
Airline Crew - Malaysian & Non-Malaysian
(Airline operating out of KLIA Terminal 1/KLIA Terminal 2)
MyKad/passport and valid airline staff ID 1 year
Airport Staff - Malaysian & Non-Malaysian
(KLIA Terminal 1/KLIA Terminal 2 security pass holder)
MyKad/passport and valid KLIA Terminal 1/KLIA Terminal 2 security pass issued by Malaysia Airports Based on validity of the security pass
Airport Hotel Staff - Malaysian & Non-Malaysian
(Hotel staff ID holder)
MyKad/passport and hotel staff ID issued by hotel Based on validity of the hotel pass expiry
Tourist Guide MyKad and valid tourist guide ID issued by Ministry of Tourism, Arts & Culture Malaysia Based on validity of the tourist guide ID

 

 

A Concession Ticket is a discounted fare product available to eligible passenger categories approved by ERL.
Concession registration is available to eligible passenger categories as listed below. Once approved, passengers may purchase the corresponding Concession Ticket using their approved Concession Account.
Eligible Concession Category  Concession Ticket 

Airline Crew 

Airline Crew 

Airport Hotel Staff 

Airport Staff 

Airport Staff 

Airport Staff 

Orang Kurang Upaya (OKU) 

Disabled Passenger 

Senior Citizen (60 years and above) 

Senior Citizen 

Student (Secondary School) 

Student 

Student (Higher Learning Institution) 

Student 

Tour Guide 

Tour Guide 

Existing concession passengers who currently enjoy concession fares using MyKad may continue using their existing entitlement until their concession period expire. When it is due for renewal, you will need to re-register through the KLIA Ekspres mobile app and apply for a Concession Account to continue enjoying concession fares.
No. Only passengers with an approved Concession Account may purchase and use Concession Tickets.
Malaysian applicants must register using their MyKad number, while non-Malaysian applicants must register using their passport number. Identification document/s used during registration application must be presented during the verification process at the Customer Service Counter.
  1. Register and log in to the KLIA Ekspres mobile app. 
  2. Navigate to Account > Concession. 
  3. Select the applicable concession category. 
  4. Complete the application form. 
  5. Upload the required supporting documents. 
  6. Submit the application for verification. 
No. Concession account registration is only available through the KLIA Ekspres mobile app.
No. Concession account registration is only available to registered users of the KLIA Ekspres mobile app. Please sign up for an account and log in before submitting your concession account application.
No. Concession registration is only available for individual account holders.
Yes. Supporting documents are required to verify your eligibility for the selected concession category.
Eligibility is verified based on the information, supporting documents submitted during the application process and a verification process.
After submitting your application and supporting documents through the KLIA Ekspres mobile app, you must visit a Customer Service Counter during operating hours for verification before your application can be approved.
No. Only original, valid physical supporting documents will be accepted. Photocopies, screenshots, scanned copies, and digital versions are not accepted.

You will receive a notification informing you whether your application has been: 

  • Approved
  • Rejected 
  • Returned for resubmission of additional documents

Please review the reason provided and submit a new application after addressing the issue or providing any additional supporting documents required. An email notification will also be sent to inform you of your application status.

Once your concession registration expires: 

  • Concession fares will no longer be available for purchase.
  • You must submit a renewal application and obtain approval before purchasing Concession Tickets again.

Yes. ERL reserves the right to revoke or blacklist your concession account if false information is provided or eligibility requirements are no longer met. Any unused Concession Tickets associated with a revoked or blacklisted concession account are non-refundable.

Concession Tickets can be purchased through the KLIA Ekspres mobile app using an approved Concession Account. 

No. You may only purchase Concession Tickets after your concession application has been approved.

You may only purchase and hold one (1) active Concession Ticket at any given time. A new Concession Ticket can only be purchased after your existing Concession Ticket has been used or is no longer active. 
At present, Concession Tickets are available for single-trip travel only. 
Yes. Standard Fare Tickets remain available for purchase after you have successfully registered for a Concession Account. However, Standard Fare Tickets and Concession Tickets must be purchased in separate transactions. 
Yes. You may hold Concession Tickets and Standard Fare Tickets concurrently, subject to the applicable ticket validity rules.

Concession Tickets are issued as dynamic QR tickets and must be accessed and presented directly from the KLIA Ekspres mobile app while logged in to your approved Concession Account. Screenshots, printed copies, or QR codes displayed outside the app are not accepted.

  1. Open the KLIA Ekspres mobile app. 
  2. Access your ticket under Bookings. 
  3. Display the Dynamic QR code. 
  4. Scan the QR code at the fare gates for entry and exit.
A Concession Ticket is valid for up to one (1) month from the selected travel date. 
Yes. Travel date changes are subject to the prevailing ticket amendment rules.
No. Concession Tickets are strictly personal and non-transferable. 
No. Passengers must present the Dynamic QR code directly from the KLIA Ekspres mobile app.
You must be able to present a valid QR code when requested and for entry and exit through the fare gates. If you are unable to do so due to a device issue, insufficient battery or any other reason, the applicable standard fare may be imposed.
Dynamic QR codes rely on accurate device time settings. If your device date and time are not synchronised correctly, the QR code may not be validated. Ensure your device is set to automatically update its date and time, then reopen the app and try again.
ERL may deny travel and blacklist the concession account in accordance with the applicable Terms and Conditions.

It is valid only on KLIA Transit services between selected stations.

No, it is not valid on KLIA Ekspres. The full fare (RM55) will be charged for travel on KLIA Ekspres. 

Device binding is a security feature that links your Concession Account and Concession Tickets to a specific mobile device to help prevent misuse, unauthorised access, and account sharing.

No. Only one Concession Account can be bound to a mobile device at any given time. 

No. Concession Tickets can only be accessed and used on the mobile device currently bound to your Concession Account. 
Yes. However, the new device must complete the device-binding process. Access from the previously bound device must be removed. 
Simply log in to your account on the new device and complete the device-binding process. Additional verification may be required for security purposes. 
You should immediately log in on a replacement device or contact ERL Customer Service for assistance in securing your account. 
This may occur if the new device has not been successfully bound to your account or if security verification is still pending. If the issue persists, please contact ERL Customer Service for assistance. 
No. Sharing your account, Dynamic QR code, mobile device, or tickets with another person is strictly prohibited and may result in the suspension, revocation, or blacklisting of your concession privileges. 

Please contact ERL Customer Service or approach station personnel for assistance with: 

  • Concession registration 
  • Application status 
  • Ticket purchases 
  • Device binding 
  • Ticket usage 
  • Account enquiries 

Concession Tickets are discounted fare products offered by ERL to eligible passengers approved under the applicable concession category. 

Eligibility for the purchase and use of Concession Tickets is subject to successful registration, verification and approval by ERL. 

ERL reserves the right, at any time and without prior notice, to amend, vary, suspend, withdraw, modify or terminate any concession programme, concession category, fare, privilege, benefit or entitlement associated with Concession Tickets.

Concession Tickets may be made available to passengers approved under the following concession categories: 

  • Airline Crew 
  • Airport Hotel Staff 
  • Airport Staff 
  • Orang Kurang Upaya (OKU) 
  • Senior Citizen (60 years and above) 
  • Student (Secondary School) 
  • Student (Higher Learning Institution) 
  • Tour Guide 

Eligibility criteria, supporting document requirements, approval requirements and validity periods may vary between concession categories and shall be determined solely by ERL. 

Approval under a concession category shall not confer any perpetual right to concession privileges and shall remain subject to continued compliance with ERL's prevailing requirements. 

Applications for a Concession Account shall be submitted exclusively through the KLIA Ekspres mobile app. 

Applicants must: 

  • Register and maintain a valid KLIA Ekspres account 
  • Complete and submit the prescribed concession application form 
  • Provide all supporting documents required by ERL 
  • Ensure that all information submitted is true, accurate, complete and current 

Concession registration is available only to individual account holders and is not available to corporate accounts. 

Malaysian applicants must register using their MyKad number, while non-Malaysian applicants must register using their passport number. 

The identification document used during registration must belong to the applicant and correspond with the information submitted in the application. 

Following submission of the application through the KLIA Ekspres mobile app, applicants shall attend a designated ERL Customer Service Counter and present the required original supporting documents for verification, unless otherwise determined by ERL. 

No Concession Account shall be approved until the verification process has been successfully completed to ERL's satisfaction. 

Unless otherwise approved by ERL, applicants must present original supporting documents for verification. ERL may reject photocopies, screenshots, scanned copies, digital reproductions or any other non-original documents. 

ERL reserves the right to verify any information submitted and request additional information, documentation or clarification at any time. 

ERL may reject, revoke or blacklist any application where: 

  • The information supplied is inaccurate, incomplete, misleading or otherwise unsatisfactory 
  • Supporting documents are invalid, expired, altered or incapable of verification 
  • The applicant fails to satisfy the applicable eligibility requirements 
  • ERL reasonably suspects fraud, misuse, abuse or unauthorised activity 

Applicants will be notified of the outcome of their application as follows: 

  • Approved 
  • Rejected 
  • Returned for resubmission 

Concession privileges shall only take effect upon approval of the Concession Account by ERL. 

Each Approved Concession Account shall remain valid for the period determined by ERL for the applicable concession category. 

Upon expiry, revocation or blacklisting of a Concession Account: 

  • The passenger shall cease to be entitled to purchase Concession Tickets; and 
  • The passenger shall be required to submit a new application and obtain approval before purchasing Concession Tickets again. 

Approval of a Concession Account does not guarantee future approvals, renewals or continued eligibility. 

Concession Tickets may only be purchased through the KLIA Ekspres mobile app using an Approved Concession Account. 

Passengers with pending, rejected, revoked, blacklisted or expired Concession Accounts are not eligible to purchase Concession Tickets. 

Each Approved Concession Account holder may only purchase and hold one (1) active Concession Ticket at any given time. 

A new Concession Ticket may only be purchased after the existing Concession Ticket has been used, expired or otherwise ceased to be active. 

Passengers may concurrently hold Concession Tickets, Standard Fare Tickets and Season Passes, subject to the applicable ticket validity periods and terms of use. 

Concession fares are subject to revision by ERL at any time. Any revision shall not affect Concession Tickets already purchased and issued before the revision takes effect.

Concession Tickets are currently available for single-trip travel only. 

Unless otherwise specified by ERL, a Concession Ticket shall remain valid for one (1) month from the selected travel date. 

Any amendment to the travel date shall be subject to ERL's prevailing ticket amendment policies and procedures. 

Concession Tickets are: 

  • Personal to the Approved Concession Account holder 
  • Non-transferable 
  • Not for resale, assignment or commercial use 

Concession Tickets must be used through the Dynamic QR Code generated within the KLIA Ekspres mobile app. 

Passengers must scan a valid Dynamic QR Code at the fare gates for both entry and exit. 

Screenshots, photographs, printed copies, copied QR codes, forwarded QR codes or any reproduced version of a Dynamic QR Code are invalid and shall not be accepted for travel. 

ERL reserves the right to deny entry, refuse travel or invalidate any Concession Ticket where: 

  • A valid Dynamic QR Code cannot be produced 
  • Concession eligibility cannot be verified 
  • Any breach of these Terms and Conditions is identified 

Passengers must immediately notify ERL if they cease to satisfy the eligibility requirements of their approved concession category. 

ERL may suspend, revoke, terminate or blacklist the relevant Concession Account and concession privileges where the passenger no longer satisfies the applicable eligibility requirements. 

For security and fraud prevention purposes, Concession Accounts are subject to ERL's mobile device binding requirements. 

  • Only one (1) Approved Concession Account may be linked to a mobile device at any one time 
  • Each Approved Concession Account may only be linked to one (1) mobile device at any one time 
  • Concession Tickets may only be accessed and used on the mobile device currently linked to the Approved Concession Account 

When a passenger logs in using a new mobile device: 

  • Mobile device binding must be completed 
  • Access from the previously linked mobile device may be removed 
  • Additional verification may be required 

Passengers are responsible for maintaining the confidentiality and security of their account credentials and mobile devices. 

Account sharing, mobile device sharing, ticket sharing and the transfer of QR Codes to any third party are strictly prohibited. 

In the event a mobile device is lost, stolen, damaged or replaced, ERL may require identity verification and mobile device rebinding before access is restored.

ERL may immediately revoke or blacklist a Concession Account and/or concession privileges without compensation where: 

  • False, inaccurate or misleading information has been provided 
  • Supporting documents have been falsified, altered or fraudulently obtained; 
  • Eligibility requirements are no longer satisfied 
  • A Concession Ticket has been used or attempted to be used by any person other than the Approved Concession Account holder 
  • Fraudulent, unlawful, abusive or unauthorised activity is detected or reasonably suspected 

ERL reserves the right to refuse entry, cancel tickets, withdraw travel privileges, recover losses and take any action deemed appropriate in accordance with applicable laws and operational requirements.

To the fullest extent permitted by law, ERL shall not be liable for any loss, damage, expense, cost or inconvenience arising from or in connection with: 

  • Loss, theft, malfunction or damage of a mobile device 
  • Inability to access or present a valid Concession Ticket due to passenger negligence, omission or user error 
  • Failure to comply with mobile device binding requirements Inaccurate, incomplete or outdated information provided by the passenger
  • Any interruption, suspension, delay or unavailability of services beyond ERL's reasonable control
Passengers requiring assistance relating to Concession Accounts, application status, verification, mobile device binding, Concession Ticket purchases, ticket usage or account enquiries may contact ERL Customer Service through the channels designated by ERL from time to time.

These Terms and Conditions shall be read in conjunction with the KLIA Ekspres Mobile App Terms of Use, Privacy Notice, Ticketing Terms and Conditions, and any other policies, notices, procedures or requirements that may be issued by ERL from time to time and published on its website. 

ERL's determination regarding eligibility, verification, approval, renewal, revocation, blacklisting and usage of Concession Accounts and Concession Tickets shall be final and binding, subject to applicable laws.