ERL revises its fares after 14 years

Kuala Lumpur, 1st December 2015 – Express Rail Link Sdn Bhd (ERL) announced today that its fares will be revised effective 1st January 2016. This is the first revision since ERL commenced operations almost 14 years ago. The revision was approved by the Government through Suruhanjaya Pengangkutan Awam Darat (SPAD) in accordance with Section 120 of the Land Public Transport Act 2010.

From 1st January next year, the fare will be RM55 for a one-way trip between KL Sentral and KLIA/KLIA2. This is a discounted rate as ERL has been authorised to revise the fare to RM64 based on the terms of the concession agreement.

“We structured our new fares with our customers in mind. We recognise that the rising cost of living is a challenge, and are working on ways to make more fare options available to our passengers,” says Noormah Mohd. Noor, Chief Executive Officer of ERL. “We will continue to find ways to reduce the impact without compromising our service and safety standards,” Noormah adds.

“We would like to give passengers new options to reduce their costs when they travel. We are working with our partners such as MasterCard to offer attractive discounts. For example, passengers travelling to the airport on KLIA Ekspres can pay as low as RM40 per trip, which is only RM5 more than the old fare of RM35,” she added.

Discounts up to 20% are available when using certain credit cards, and ERL is in discussion to expand the list. Passengers are also encouraged to buy their tickets online, through the mobile app and from ERL’s kiosks as they can enjoy 10% off. Users of the Touch ‘n Go card will save 10% during the promotion period. Travellers can also save RM10 by purchasing return tickets between KL Sentral and the airport.

For daily commuters on the KLIA Transit, a new 44-trip Monthly TravelCard will be offered to ensure that they can commute to work daily, while keeping the increase to a minimum.  TravelCard users will enjoy discounts of 17% – 83%, with an average discount of 45%. Senior citizens and disabled persons will continue to receive discounts of 30% on one-way fares on the KLIA Transit.

Today, the KLIA Ekspres still offers the lowest airport rail transfer fare in the world.

Since 2002, fares for both the KLIA Ekspres and KLIA Transit services have remained unchanged despite rising operating and maintenance costs. The fare revision ensures that ERL can continue to operate and maintain its services at an optimum level, and cater to its growing ridership.  By May next year, six new trains will be progressively delivered which will increase ERL’s capacity by 50%.

ERL, the country’s first high-speed rail service connecting Kuala Lumpur and KLIA, remains dedicated to ensuring its passengers enjoy world-class standards of safety, convenience, punctuality and comfort.

The public can view the new fare structure on www.KLIAekspres.com and on notice boards at ERL stations.

Click here to view FAQ on the ERL Fare Revision

Click here to view the new KLIA Ekspres fares

Click here to view the new KLIA Transit fares

 

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About Express Rail Link

Express Rail Link (ERL) is the operator of KLIA Ekspres and KLIA Transit train services that connect Kuala Lumpur International Airport (KLIA & KLIA2) and the city. The non-stop journey on KLIA Ekspres between KL Sentral and KLIA takes only 28 minutes. Passengers can continue their journey to KLIA2 which only takes 3minutes.

The KLIA Transit service stops at three intermediate stations i.e. Bandar Tasik Selatan, Putrajaya & Cyberjaya and Salak Tinggi, with a total journey time between KL Sentral and KLIA of 35 minutes.

ERL welcomed its 60 millionth passenger in February 2015.

Awards & Achievements

Global AirRail Awards (Global AirRail Alliance)

  • Best Customer Service Award for KLIA Ekspres VIP Service (2011)
  • AirRail Link of the Year (2012)
  • Environmental Commitment Award (2013)
  • AirRail Link of the Year (2014)
  • Air Rail Link of the Year (2015)

LPT Symposium Awards (Suruhanjaya Pengangkutan Awam Darat)

  • Best Human Capital Management Award (Rail Industry) (2013)
  • Best Operator – Intercity & Urban Rail Award(2014)

 

 

 

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