Where to find us at the airport – KLIA
At KLIA International Arrival, our VIP Service Counter is located within the Baggage Reclaim Hall between carousels E and F. Our paging screen is positioned just before the counter, on each side of the exit lane after the Immigrations. Look out for our VIP Service Representative or porter near the paging screen.
KLIA International Arrival – Baggage Reclaim Hall (Level 3)
Where to find us at the airport – KLIA2 (low-cost carrier terminal)
At KLIA2 International Arrival, we have a paging booth located immediately on the left side after the Immigrations and duty-free outlet. Look out for our VIP Service Representative or porter at this paging booth.
If you miss the booth, please proceed directly to our VIP Service Counter which is located towards the end of the Baggage Reclaim Hall (before the Customs).
KLIA2 International Arrival – Baggage Reclaim Hall (Level 2)