The system is only showing the flight arrival time in 15-minute intervals. Will your staff know when exactly to expect me?

As part of their daily routine, our VIP Service Representatives will check and confirm that your flight arrival details match the flights arriving or departing that day. At the airport, the paging screen will display your name and flight number before your scheduled flight arrival time and will continue to be displayed up to 2 hours. This is to take into account your dwell time in the Satellite Building before Immigration clearance.

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