I bought a KL Transit ticket from the airport to Bandar Tasik Selatan, but by mistake I took the KLIA Ekspres train from the airport to KL Sentral. Can I get a refund for the KLIA Transit ticket which I purchased in advance?

There is no refund for boarding the wrong train. You are required to purchase a new ticket i.e. KLIA Ekspres Single Trip (one-way) ticket for your journey on KLIA Ekspres train from the airport to KL Sentral Station.

To avoid such incidents in the future, please ensure that you have bought the correct ticket and boarded the correct train service. Please do no hesitate to ask for assistance from our Ticketing Officers should you require further clarification.

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