I am trying to purchase my ticket online. After entering all the necessary credit card details on the payment page, I clicked on the “Pay” button but I did not get any confirmation to indicate that the transaction is successful. There was no further display of my travel itinerary on the screen, nor did I get any email to confirm my purchase. What should I do?

You can select the option “View Transaction History” available in the Login box on the right hand side of the screen (you must log in first) to view your recent transactions/ booking history. From here, you can select the relevant purchase transaction and proceed to print out a copy of the travel itinerary. Only successful purchase transactions will be displayed on this list.

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