Kuala Lumpur, 2nd April 2020 – Express Rail Link Sdn Bhd (ERL) today announced that it would be temporarily suspending all its rail services, effective Saturday 4th April for the duration of the current Movement Control Order (MCO) extended period.
The COVID-19 pandemic has completely halted all air travel and closed almost all offices and services, resulting in virtually no air travellers and limited commuters using ERL’s services. Ridership for the KLIA Ekspres has decreased even further especially in the past eight days, to very low numbers.
In order to ensure that ERL can continue to provide services to all its passengers once the MCO is lifted, the company has consulted with the relevant authorities and decided to temporarily suspend its services for this period.
The temporary suspension of ERL’s services in Kuala Lumpur is reflective of similar unfortunate circumstances in many countries. Other dedicated air-rail operators that have also suspended their services currently are the City Airport Train in Vienna, Rhonexpress in Lyon, Gatwick Express in London, Gautrain in Johannesburg, and Airport Express Line in New Delhi.
ERL apologises for the inconvenience caused, and passengers are advised to make alternative arrangements for their transportation. Passengers can submit any unused tickets for refund through ERL’s Customer Enquiry.
Please visit our website, www.KLIAekspres.com, KLIA Ekspres Facebook or call our Customer Enquiry at 03-2267 8000 (Monday to Friday 8:30am-6:00pm local time) for the latest service updates.