Media Release
Tuesday, 10th August 2010
Express Rail Link Launches Visa payWave on KLIA Ekspres
Visa payment at the boarding gate to improve payment experience for passengers
Kuala Lumpur, 10th August 2010: Express Rail Link (ERL) is launching Visa payWave on KLIA Ekspres in collaboration with Visa.
Chief Executive Officer of ERL, Pn. Noormah Mohd Noor, announced the partnership at the launch of Visa payWave on KLIA Ekspres at KL Sentral today.
“We share a common objective of improving the payment experience of the travelling public by providing continually enhanced ticketing solutions. ERL is proud to be the first public transport operator in South East Asia to introduce this facility for the convenience of KLIA Ekspres passengers, who hold Visa payWave cards,” Pn. Noormah said.
Visa payWave provides a new way to pay for the cardholder with the convenience and appeal of contactless payments. It reduces the dependency on cash and the need to visit the ATM so often. Small purchases, which are usually paid in cash, are now possible with Visa payWave.
Stuart Tomlinson, Country Manager, Malaysia, Visa said: “With Visa payWave, travellers taking the KLIA Ekspres service can travel light and cash-free, moving faster than ever as they pay, wave and go for a non-stop journey between KLIA and KL Sentral.”
Transactions can be made in a few seconds without the need for a pin number. This means that passengers can eliminate the time-consuming step of paying for a ticket at a separate machine or searching for cash. All they need to do is to tap the card in front of a dedicated gate upon boarding or exit at KL Sentral. The transaction is completed on Visa's global processing network, VisaNet.
Added Pn. Noormah: “For our passengers – local and foreign, it’s quick, convenient and secure. As there is no need for separate tickets, this also becomes an environmentally friendly initiative, further supporting our Go Green, Go Lo-Co2 cause. Of course, our customers can also use their Visa payWave card at our Ticket Counter to buy a KLIA Ekspres ticket.”
“It is our hope that technological innovations such as the Visa payWave can improve the experience for our customers while allowing us to manage fare collections more efficiently.”
In conjunction with this launch, the company has kicked off a promotion campaign to encourage the use of the Visa payWave card. From now until 31 October 2010, passengers can get to enjoy 10% discount off the normal KLIA Ekspres fare when they use their Visa payWave card at the dedicated gates upon departure or arrival at KL Sentral.
Notes to Editors
About ERL Express Rail Link is the operator of KLIA Ekspres and KLIA Transit, high-speed train services that connect KLIA and the Kuala Lumpur city center. The KLIA Ekspres service takes 28 minutes non-stop and operates at 15-minute intervals during peak hours and every 20 minutes during off-peak hours. The KLIA Transit service stops at three intermediate stations i.e. Bandar Tasik Selatan, Putrajaya/Cyberjaya and Salak Tinggi with a total journey time of 35 minutes at 30-minutes frequencies.
KLIA Ekspres has a unique door-to-door package that combines the efficiency of the train with the personalised service of a chauffeur-driven executive limousine called the VIP Service. This includes meet-and-greet and porter services. Passengers traveling with Malaysia Airlines, Cathay Pacific Airways, Royal Brunei Airlines and Emirates can check in at Kuala Lumpur City Air Terminal (KL CAT) at KL Sentral and enjoy free porter service. For more information, visit www.KLIAekspres.com.
Express Rail Link Sdn Bhd
For further information,
Marketing Communications
Sheila Shamsudin
(03) 2267 8010
Email: sheila@kliaekspres.com