Kuala Lumpur, 1st May 2020 – Following the announcement made today by Prime Minister YAB Tan Sri Muhyiddin Yassin to allow most businesses to re-open during the fourth Movement Control Order (MCO) period, Express Rail Link Sdn Bhd (ERL) will introduce a limited service schedule from 4th May 2020 to provide vital train services for the public.
Limited Service Schedule From 4th May 2020
KLIA Ekspres and KLIA Transit will run as a combined service from 6:00 am to 11:00 pm every day, effective 4th May 2020. Trains will run every 20 minutes during peak hours on weekdays, and every 30 minutes during off-peak hours, weekends and national public holidays.
During the Ramadan month, the afternoon peak hours will be adjusted to 4:00 pm – 6:00 pm time band to allow plenty of time for the public to travel home safely for the breaking of fast.
Combined Service on Weekdays: Monday to Friday (during Ramadan month)
|Off-peak||6:00 am to 7:00 am||30-minute intervals|
|Peak||7:00 am to 9:00 am||20-minute intervals|
|Off-peak||9:00 am to 4:00 pm||30-minute intervals|
|Peak||4:00 pm to 6:00 pm||20-minute intervals|
|Off-peak||6:00 pm to 11:00 pm||30-minute intervals|
Combined Service on Weekends & National Public Holidays
|All day||6:00 am to 11:00 pm||30-minute intervals|
Please note that there will be NO train services before 6:00 am and after the last train departure at 11:00 pm.
The journey time between KL Sentral and KLIA will be 35 minutes (KLIA2: 39 min).
At KL Sentral, all departures and arrivals will be through the KLIA Transit Station.
This Limited Service Schedule will be in force for one month. Thereafter, the schedule will be reviewed and adjusted if necessary to suit the growing passenger ridership. A new schedule will be published five days prior to implementation, after consultation with and approval from the relevant authorities.
ERL had earlier suspended its services from 4th April 2020 after consulting with the relevant authorities when it recorded very low ridership numbers during the first phase of the MCO from 18th to 31st March 2020.
Travelling Safely During The MCO Period
To ensure that passengers are safe to travel on public transportation, the Ministry of Transport has requested rail operators to implement body temperature checks on all passengers before allowing them to enter the train station. Any passenger whose body temperature is 37.5⁰C or higher will be denied entry. In addition, all passengers are strongly advised to wear a mask at all times when using the train service.
ERL has also put measures in place to ensure adherence to social distancing by the public. Passengers are urged to keep a safe distance of at least one metre apart at all times, including on the platform and onboard the train. Hand sanitiser is available at all ERL ticket counters.
Additionally, passengers are encouraged to avoid paying by cash and instead, to go contactless/cashless when buying their tickets. They can use contactless cards or Touch ‘n Go directly at the gate or pay with their preferred e-wallet at the counter. Standard tickets can also be bought at the self-service kiosk. For KLIA Ekspres passengers, standard and promotion tickets can be bought online via its website and app.
For the full train schedule and updates on the precautionary measures, please visit www.KLIAekspres.com or KLIA Ekspres Facebook.
For refund enquiries and further assistance, please call our Customer Enquiry at 03-2267 8000 (Monday to Friday 8:30 am-6:00 pm local time).